As a licensed professional, your career depends on maintaining your credentials. If you receive notice that your professional license is under investigation or at risk of suspension or revocation, it can be overwhelming and stressful. However, taking the right steps immediately can protect your rights, reputation, and livelihood.
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Do Not Ignore the Issue
Ignoring a complaint or investigation won’t make it go away. Regulatory boards take complaints seriously, and failing to respond could lead to disciplinary action by default. If you receive notice of an investigation, take it seriously and act quickly.
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Understand the Allegations
Carefully review any documents you receive from the licensing board. Understanding the nature of the allegations will help you determine the best course of action. Common reasons for disciplinary actions include:
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Ethical violations
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Criminal charges
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Substance abuse concerns
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Professional misconduct
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Negligence or incompetence
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Do Not Communicate Without Legal Counsel
While you may feel compelled to explain yourself right away, anything you say or write to the board can be used against you. Avoid providing statements or responding in detail before consulting with an attorney who specializes in professional license defense.
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Gather Relevant Documents
Start collecting any records that could support your case, such as:
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Client or patient records
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Employment agreements
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Emails or other communications
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Witness statements
These documents may help clarify misunderstandings and provide a factual basis for your defense.
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Hire an Experienced Professional License Defense Attorney
An attorney familiar with administrative law and licensing board procedures can guide you through the process, help craft an appropriate response, and represent you in hearings. The right legal support can often lead to reduced penalties, settlements, or even case dismissals.
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Cooperate, But Be Strategic
While cooperation with investigators is often required, it’s important to do so strategically. Your attorney can help you provide necessary information while protecting your rights and ensuring that you do not inadvertently harm your case.
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Prepare for Impact on Your Employment a Skelly Hearing (If Applicable)
Your license is what qualified you to do your job, and will certainly impact employment. And sometimes employment issues turn into licensing issues or vice versa. This is another important issue to consider with your attorney.
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Consider Rehabilitation or Remedial Actions
If the investigation involves allegations related to substance abuse, ethics violations, or professional incompetence, voluntary participation in remedial courses, counseling, or professional development may demonstrate your commitment to improvement and potentially mitigate disciplinary consequences.
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Protect Your Reputation
Even if your case is ultimately dismissed, accusations can damage your professional standing. Be mindful of public statements and social media activity. If necessary, work with your attorney to develop a strategy for reputation management.
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Stay Proactive About Compliance